Privacy Policy & GDPR Compliance (25.5.18)  
  ©Richard Greenwood Photography 2018 
 
This privacy policy explains how Richard Greenwood Photography collects, uses and protects any personal information that you provide when using any photography service provided by Richard Greenwood Photography or via the website (https://www.rgphotos.co.uk) and are in line with GDPR 25.5.18. Any personal information by which you can be identified will only be used in accordance with this Privacy Policy and Richard Greenwood Photography is committed to ensuring your privacy is protected. 


This privacy policy covers the www.rgphotos.co.uk website and photography services provided by Richard Greenwood Photography, Stafford, ST18 0SY and Richard Greenwood Photography governs the privacy of its customers and users of the website.  

Why we collect data

Any data gained during the ordering process is for the successful process and delivery of your order. Data may also be collected for website analytical purposes using Google Analytics.


 
When we collect information 

The Wix website uses Cookies which are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Paypal is used to collect all payments, please visit https://www.paypal.com/webapps/mpp/ua/privacy-full to view their privacy policy.


 
What information do we collect?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

How do you communicate with your site visitors?
We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Sharing your personal data 
Once orders have been collected and processed, your order is emailed to the 1st Imaging Print Lab and your order will be printed and posted out to you using the Royal Mail 1st Class postage service.
Once the order has been sent, the email is kept on their email system for 1 week and then deleted. 1st Imaging will never share your personal data. 
Richard Greenwood Photography will never share or sell personal data with any other third party company except for the companies mentioned in this privacy policy.
 
 

Data protection  
Richard Greenwood Photography is committed to ensuring that your personal data is secure and to prevent any unauthorised access, suitable managerial and electronical procedures are in place to protect any data that is collected. 
 
Accessing your personal data and withdrawing your consent
You may request details or withdraw your consent of personal information which we hold about you under the. Please email rich@rgphotos.co.uk to request a copy. 
 
Data Breach  
In the unlikely event that you feel your data has been misused or is incorrect please contact Richard Greenwood Photography as soon as possible on 07952 058870 or email rich@rgphotos.co.uk explaining your concerns. Richard Greenwood will investigate your concerns and will respond within 5 days and any incorrect data will be corrected. 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.